Questions & Answers

Frequently Asked Questions

Everything you need to know before you travel with us.

How do I book a InterContinental Fiji airport transfer?

Bookings must be made at least 48 hours before your scheduled arrival. Call Rosie Holidays on +679 9994377 or email customercare@rosiefiji.com with your full flight details, number of passengers and luggage, and your InterContinental Fiji Golf Resort & Spa by IHG reservation reference.

Where do I meet my driver at Nadi Airport?

Your Rosie Holidays driver will be waiting in the arrivals hall at Nadi International Airport (NAN) holding a sign with your name and the InterContinental Fiji Golf Resort & Spa by IHG logo. Drivers track every flight in real time, so late arrivals are covered at no extra cost.

How long is the transfer from Nadi Airport to InterContinental Fiji?

InterContinental Fiji Golf Resort & Spa by IHG is on Denarau Island, roughly 53 km from Nadi International Airport. The drive takes about 50 minutes by private vehicle and 60โ€“75 minutes by shared coach, depending on other guest drop-offs.

What transfer options are available?

Three options: a Private Premium Transfer (4-seat luxury SUV such as a Toyota Prado), a Private Standard Car Transfer (15-seater private minivan), and a Shared Coach Transfer (22-seater coach shared with other InterContinental guests).

Are the vehicles air-conditioned and do they have WiFi?

Yes. Every Rosie Holidays vehicle servicing InterContinental Fiji is fully air-conditioned and offers complimentary onboard WiFi. Vehicles are no more than 4 years old and meet InterContinental quality and safety standards.

Can I request a child seat?

Yes, child and booster seats are available on request at no extra cost. Please specify the child's age and weight when booking so the correct seat can be fitted.

What is the cancellation policy?

Cancellations made more than 48 hours before the scheduled pickup are refundable. Within 48 hours, charges may apply. Contact customercare@rosiefiji.com to amend or cancel a booking.

Who operates the InterContinental Fiji VIP Transfer service?

The service is operated by Rosie Holidays, Fiji's leading licensed ground operator, on behalf of InterContinental Fiji Golf Resort & Spa by IHG. Drivers are trained on InterContinental service standards and all vehicles are Jaltest-certified for safety.